Until recently Thailand did not have a specific law which governed court pro­ceed­ings in respect of disputes between consumers and business operators. The newly adopted Consumer Case Procedure Act is truly one of a kind. Despite being designated as procedural law, the Act contains both procedural and substantive provisions. The new law took effect on August 23, 2008, and the media has already reported numerous com­plaints filed by consumers against busi­ness operators for various types of viola­tions. This article introduces the Act’s provisions.