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Client Service Executive

Location :

Thailand

Department :

Administrative

POSITION SUMMARY

Key Responsibilities

  • Perform receptionist work by answering routine questions and referring other questions to the appropriate persons.
  • Greet, meet, and take care of clients and visitors.
  • Answer incoming local and overseas calls and direct them to appropriate personnel.
  • Take messages and ensure that they are received by the appropriate personnel.
  • Receive, record, and route courier packages delivered to the firm and/or individuals in the firm.
  • Maintain a record of outgoing courier packages.
  • Record local and overseas call and postage charges and provide personnel expense reports for payroll deduction processing.
  • Schedule and maintain records for the usage of meeting rooms.
  • Maintain neatness of the lobby, conference rooms, and client service area.

Specification

Background and Experience

  • Bachelor’s Degree in any field.
  • At least 1-2 years of experience in customer service preferred.

Skills & Attitudes

  • Communication skills – have excellent written and spoken skills in both Thai and English.
  • Organizational skills – be able to effectively manage multiple assignments and prioritize work.
  • Service mindset – demonstrate true commitment in achieving positive matter outcomes.
  • Problem-solving skills – have excellent judgment and ability to react with appropriate level of urgency to situations that require quick response or turnaround.
  • Technological Proficiency – be proficient in Microsoft Office Suite (MS Outlook, MS Word, MS Excel, and MS PowerPoint) and be willing to learn new computer programs.
  • Other relevant qualities – detail-oriented, reliable, responsible, can-do attitude.

Please send the CV to:  [email protected]

Ready to join us?

Please submit CV & all related documents to [email protected]