Updated Deposit-on-Arrival Information and Pricing Policy for Foreign Travelers to Cambodia

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Robin Spiess

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June 24, 2020

On June 11, the Ministry of Health (MOH) released a notice on an updated pricing policy for COVID-19 tests, quarantine, and treatment services for foreign travelers arriving in Cambodia. This served to update and further detail an MOH announcement made on June 8 requiring that all foreign travelers entering Cambodia pay a deposit of USD 3,000 to designated commercial banks upon arrival at airports. This requirement was implemented on Monday, June 15, and is meant to ensure that all foreign travelers are able to pay for any required COVID-19 tests and other healthcare.

The June 8 announcement notes that the deposit can be made by cash or credit card, though initial reports indicate that payment methods are currently limited to cash and electronic funds transfer. Travelers who are unable to pay the deposit upon arrival could face immediate deportation. After the passage of the two-week quarantine or other relevant period, travelers may collect the remaining portion of their deposit that was not spent on necessary tests, quarantine facilities, transportation, and other services.

The June 11 notice outlined a payment structure for three potential subsets of travelers: those who quarantine upon arrival solely for the length of time necessary to obtain their negative COVID-19 test results, those who are forced to quarantine for 14 days due to being in proximity to a traveler on the same flight who tested positive for COVID-19, and those who test positive for COVID-19 upon arrival and must seek medical attention.

Fees for Foreigners Waiting for Initial COVID-19 Test Results

The pricing structure for services provided to foreign travelers includes transport from the airport to an isolation facility (USD 5), one COVID-19 test upon arrival and another within two weeks of arrival (USD 100 per test), lodging at designated hotels and quarantine centers (USD 30 per day), and three meals each day (USD 30 per day).

The designated hotels and quarantine centers, according to informal reports, include the Tian Yi International Hotel, Hotel Kolab Sor, and OK Boutique Hotel in Phnom Penh. Travelers do not have the option of choosing the hotel in which they would prefer to quarantine. Some hotels’ rates for meals and accommodations have been reported, and they differ slightly from the rates shared in the June 11 notice. According to unofficial reports, hotels are mandating double occupancy for each quarantine-designated room—even for solo travelers.

If all passengers test negative for COVID-19 upon arrival in Cambodia, their passports will be returned and they will be released from government custody. However, all are expected to self-isolate for the following two weeks. MOH self-isolation guidelines entail wearing a mask, refraining from leaving accommodations unless necessary, and physical distancing of approximately two meters. After 13 days in Cambodia, travelers should visit either the Khmer-Soviet Friendship Hospital in Phnom Penh or a provincial referral hospital for follow-up tests to confirm the absence of COVID-19.

The following official costs will be applicable to all foreign travelers arriving in Cambodia:

Fees for Government-Enforced Quarantine

If any traveler tests positive for COVID-19 upon arrival, all passengers on the same flight will be required to quarantine at designated government centers or hotels.

In the event of an enforced 14-day quarantine, the daily rates from the waiting period will continue and the following additional fees will be chargeable:

Therefore, including the room and board costs detailed earlier, for those travelers who test negative for COVID-19 upon arrival but who were on the same flight as someone who tested positive, a 14-day enforced quarantine at a designated facility is priced at approximately USD 84 per day.

Fees for COVID-19 Treatment in a Public Hospital

For those foreign travelers who test positive for COVID-19 upon arrival in Cambodia, a minimum of four COVID-19 tests (priced at USD 100 per test) must be administered, and each patient must pay USD 75 per day for lodging, food, and laundry services. The following associated fees may also apply:

The MOH has reiterated that, in addition to the USD 3,000 deposit, all foreign travelers to Cambodia are required to provide proof of health insurance providing coverage in Cambodia for up to USD 50,000, as well as an original and official medical certificate (signed and sealed with a stamp, certifying that the traveler is negative for COVID-19) issued within 72 hours of flying to Cambodia.

Travelers should also note that there has been confusion regarding the parameters of the 72-hour requirement. Some airlines have prevented travelers from boarding their flights to Cambodia because they would not arrive in Cambodia within 72 hours of their initial COVID-19 tests. The Cambodian embassy in Washington, DC, has indicated that it would defer to airlines’ judgment on interpreting the MOH requirements for travel. Travelers should therefore contact their airline for particulars on requirements.